Small-business IT support

One person who knows
the whole system.

From a front-desk printer to a server or specialty sensor, every part of your environment affects the work your staff can do. I help keep the pieces working together.

Talk about your IT

What I handle

From everyday issues
to core infrastructure.

Support can be ongoing or project-based. The scope is built around what your business actually needs.

01

People & workstations

  • Workstation setup and replacement
  • Windows and OS upgrades
  • User troubleshooting
  • Printers, monitors, and peripherals
  • Hardware selection and configuration
02

Servers & networks

  • Server setup and administration
  • Network configuration and management
  • Firewall configuration
  • Wireless and connectivity issues
  • Infrastructure planning and upgrades
03

Software & equipment

  • Business and practice software
  • Dental cameras and X-ray sensors
  • Optical systems and workflows
  • Software and hardware integration
  • Vendor coordination and escalation
04

Planning & projects

  • Technology needs assessment
  • Office moves and remodel planning
  • Equipment purchasing guidance
  • New-system implementation
  • Documentation and practical handoff

Common reasons people call

You don't need to know
what caused it.

“Our software vendor says it's the network.”

I investigate the full path and coordinate with the vendor instead of leaving you between two support teams.

“We're replacing several computers.”

I help choose, configure, install, and integrate the equipment with your existing environment.

“This equipment worked yesterday.”

I troubleshoot the workstation, connection, drivers, software, network, and device as one system.

“We're growing and need a plan.”

I assess what you have, identify practical next steps, and help prioritize the investment.

How I work

Clear steps.
No mystery.

You get straightforward communication and a practical path forward—not a pile of unexplained technical language.

  1. 01Understand

    Learn what is happening, who it affects, and what the business needs.

  2. 02Diagnose

    Look across hardware, software, network, and workflow to find the real issue.

  3. 03Resolve

    Fix what is in scope or bring in the right vendor while staying involved.

  4. 04Improve

    Recommend sensible changes that reduce repeat problems and future friction.

IT support FAQ

Good to
know.

Do you only work with medical and dental offices?

No. Healthcare experience is a specialty, but I support other small businesses that need the same mix of reliable computers, networks, software, and on-site help.

Can you work with our software vendor?

Yes. When vendor expertise or access is needed, I help define the issue, work with their support team, and stay engaged through the handoff.

Do you take one-time projects?

Yes. Support can be an ongoing relationship or a defined project such as an upgrade, installation, office move, or network change.

What area do you serve?

Primarily Utah Valley, with South Salt Lake availability depending on the project.

Need a reliable local IT person?

Who's your IT?
Those Guys.

Start with the problem in plain language. I'll help work out what comes next.

Start a conversation